Objective:
The purpose of this dispersal plan and procedure is to provide clear guidelines and steps for security staff to effectively and safely disperse crowds after the egress phase of an event. The primary objective is to ensure a smooth and orderly exit for attendees while maintaining public order and safety.

Pre-Event Planning:

• Assess the Venue: Conduct a thorough assessment of the event venue to identify potential exit points and establish a clear understanding of the layout.
• Crowd Capacity: Determine the maximum capacity of the venue and establish a plan for crowd control during the egress phase.
• Communication: Establish clear communication channels among security staff, event organisers, and local authorities to coordinate the dispersal efforts effectively.

Crowd Management:

• Crowd Monitoring: Continuously monitor the crowd throughout the event, paying attention to any signs of restlessness or potential issues.
• Announcements: Use public address systems, if available, to make announcements informing attendees about the upcoming egress phase and providing instructions for a safe and orderly exit.
• Staff Deployment: Deploy security staff strategically throughout the venue, focusing on exit points and high-traffic areas, to guide and assist attendees during the dispersal process.

Exit Routes and Signage:

• Clear Exit Signage: Ensure that exit routes are clearly marked and well-lit to guide attendees toward the designated exits.
• Multiple Exit Points: Designate multiple exit points, if possible, to prevent congestion and facilitate a smoother flow of attendees during dispersal.
• Directional Assistance: Position security staff along exit routes to provide directional assistance and answer any questions from attendees.

Crowd Flow Management:

• Controlled Flow: Maintain control over the crowd flow by instructing attendees to proceed calmly and in an orderly manner toward the exits.
• Queue Management: If necessary, establish queues or line formations to organize the crowd and prevent overcrowding at exit points.
• Priority Areas: Identify and designate priority areas for specific groups, such as individuals with disabilities, elderly attendees, or families with young children, to ensure their safe and efficient exit.

De-escalation and Conflict Resolution:

• Vigilance: Stay vigilant for any potential conflicts or disturbances and address them promptly and professionally to prevent escalation.
• Verbal Instructions: Use clear, authoritative, and respectful verbal instructions to communicate with attendees, ensuring they understand the need to disperse and follow the exit procedures.
• Professional Conduct: Maintain a calm and composed demeanor when interacting with attendees, utilising conflict resolution techniques and avoiding any use of excessive force or aggression.

Coordination with Local Authorities:

• Communication: Maintain open lines of communication with local law enforcement and relevant authorities to ensure a coordinated and seamless dispersal process.
• Support Request: If necessary or if specific situations arise, seek assistance from local authorities to manage the dispersal effectively.

Post-Event Evaluation:
Conduct a post-event evaluation to assess the effectiveness of the dispersal plan and procedure. Seek feedback from security staff, event organizers, and attendees to identify areas for improvement and incorporate lessons learned into future event planning.

Note: The dispersal plan and procedure should be tailored to the specific event, venue, and local regulations. It is crucial to consult with local authorities and legal advisors to ensure compliance with applicable laws and regulations.